We do not offer refunds or exchanges due to sanitary reasons .
NO REFUNDS
We do not process cancellations once order is placed.
The processing of hair order after payment is received is 2-4 business days .
Once processing & handling is complete, Shipping is 2-3 business days .
All customers will be provided with tracking numbers .
If for any reason you need to cancel an order there will be a cancellation fee . An order that has been shipped can not be canceled.